Acceptance of Terms
By accessing this website or contacting Spotless Home Solutions, you agree to these Terms and to the lawful use of the site and services. If you do not agree, you should not use the website or submit a service request.
Terms
Document overview
Acceptance of Terms
By accessing this website or contacting Spotless Home Solutions, you agree to these Terms and to the lawful use of the site and services. If you do not agree, you should not use the website or submit a service request.
Clause ledger
Full terms pageService Scope
The company provides residential and office cleaning services focused on move-in and move-out work, including empty-property deep cleaning and related handover cleaning within the Temuco metropolitan area. Any service request is subject to review of the property condition, scope, and access details before confirmation.
Core Terms
Prices are not final until the property scope and condition have been reviewed. Where a project quote is required, the company may issue a custom quotation and, for larger projects, may request a deposit as part of the booking terms. Accepted payment methods are confirmed at the time of booking.
Operational Clause
Quotes and Payment
Prices are not final until the property scope and condition have been reviewed. Where a project quote is required, the company may issue a custom quotation and, for larger projects, may request a deposit as part of the booking terms. Accepted payment methods are confirmed at the time of booking.
Operational Clause
Bookings and Access
Bookings are arranged by appointment and may be made by phone, email, or contact form. Service dates and access arrangements must be confirmed in advance, and the company may decline or adjust a booking if the property details, timing, or access conditions are incomplete or unsuitable.
05Clause Reference
Intellectual Property
SERNACAll website content, including text, layout, and branding, is owned by or licensed to Spotless Home Solutions and may not be copied or reused without permission. No right is granted to use the company name or materials except as needed to review the website or request services.
06Supporting Record
Service Disclaimer
WIPOThe company will perform services with reasonable care and in line with the agreed scope, but it does not guarantee sterilization, medical-grade disinfection, or removal of every allergen. The company is not responsible for pre-existing damage, hidden conditions, or results outside the agreed cleaning scope.
Legal Summary
Governing Law
These Terms are governed by the laws applicable in Chile, and any dispute should first be raised with the company for review. If a dispute cannot be resolved informally, it may be submitted to the competent courts or authorities in the applicable jurisdiction.
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Clause Reference
Governing Law
Summary
These Terms are governed by the laws applicable in Chile, and any dispute should first be raised with the company for review. If a dispute cannot be resolved informally, it may be submitted to the competent courts or authorities in the applicable jurisdiction.
Supporting Document
HCCH08
Clause Reference
Contact and Changes
Summary
The company may update these Terms from time to time by posting a revised version on this website. Questions about these Terms or a service request may be directed through the contact details published on the site.
Supporting Document
UN Declaration